How can we help?

Got a question, found a bug, or have an idea? We'd love to hear from you.

Common topics

What do you need help with?

👤

Account & Login

Password resets, sign-in issues, or updating your profile

🐛

Bug Report

Something not working right? Let us know so we can fix it

💡

Feature Request

Have an idea that would make Balance better? We're all ears

Wearable Sync

Trouble connecting Fitbit, Apple Health, Garmin, or Whoop

🍽️

Meal Tracking

Questions about calorie logging, meal plans, or nutrition data

🎮

FitGotchi & XP

Levelling up, earning coins, battles, or leaderboard queries

🗑️

Delete My Account

Request deletion of your account and all associated data

Get in touch

Send us a message

We typically reply within 24 hours.

Prefer email? Reach us directly at shannon@plantbased-balance.org