Got a question, found a bug, or have an idea? We'd love to hear from you.
Password resets, sign-in issues, or updating your profile
Something not working right? Let us know so we can fix it
Have an idea that would make Balance better? We're all ears
Trouble connecting Fitbit, Apple Health, Garmin, or Whoop
Questions about calorie logging, meal plans, or nutrition data
Levelling up, earning coins, battles, or leaderboard queries
Request deletion of your account and all associated data
Prefer email? Reach us directly at shannon@balanceneurosciencefitness.com
Balance coaching
Choose Balance Learn, Zoom Personal Training or Programming & Nutrition. Each starting package includes a meal plan, a workout program updated weekly and a weekly voice-note check-in inside Balance.
Compare starting packages