Global Privacy Policy
Updated: June 12, 2025
This privacy policy (the “Privacy Policy”) applies to the use of plantbased-balance.org and all associated iterations, including our personalized reset protocols and mobile-optimized web application (collectively the “Platform”).
The Platform is owned and operated by PlantBasedBalance (“Company”, “we”, or “us”). This Privacy Policy describes our policies on the collection, use, and disclosure of your information when you use our Platform.
1. INTRODUCTION
We take privacy and the security of personal data very seriously. We are committed to safeguarding the privacy of our visitors and those with whom we communicate. The purpose of this policy is to inform you of what data we collect, how we use it, and your rights regarding that data.
2. DATA WE COLLECT
We collect personal data about you whenever you access our Platform, register with us, complete forms or quizzes, or purchase services. This includes:
- Voluntary Data: Name, email address, and contact information.
- Health/Quiz Data: Information regarding your weight, wellness goals, health conditions, and hormonal symptoms provided during our assessment.
- Usage Data: IP address, device type, browser information, and how you interact with our content.
- Payment Data: We use third-party processors (like Stripe). We do not store your full credit card details on our servers.
3. HOW WE USE YOUR DATA
We use your information to operate, maintain, and improve our services, specifically:
- To provide your personalized PlantBasedReset protocol.
- To process payments and manage your subscription.
- To communicate with you regarding your progress and support.
- To deliver targeted advertising on platforms like Meta and Google (you may opt-out by contacting us).
- To protect against fraudulent or illegal activity.
4. SUBSCRIPTIONS AND AUTOMATIC RENEWAL
Important Billing Notice: By subscribing to a PlantBasedBalance plan, you acknowledge that your membership will automatically renew at the end of each billing period (monthly, 3-month, or 6-month intervals). Initially offered promotional discounts (such as 50% off) apply to the first billing period only. Subsequent renewals will be processed at the standard, non-discounted rate unless cancelled.
5. CANCELLATIONS
You may cancel your subscription at any time. To prevent future charges, cancellation requests must be sent via email to shannon@plantbased-balance.org at least 24 hours before your next scheduled billing date. Upon cancellation, you will continue to have access to the Platform until the end of your current paid billing period.
6. THIRD-PARTY PAYMENT PROCESSING
Payment information is processed via secure third-party providers (Stripe). Their use of your personal data is governed by their respective privacy policies. We utilize industry-standard SSL encryption to protect your data during transmission.
7. YOUR RIGHTS
Depending on your location, you may have rights to access, rectify, or erase your personal data. Residents of California, Virginia, and other jurisdictions with specific privacy laws (CCPA, VCDPA, GDPR) may exercise their rights by contacting us at the email below.
8. CONTACT US
If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us at:
Email: shannon@plantbased-balance.org